Privacy Policy

1. Information We Collect

We may collect personal data including your name, Messenger Page-Scoped ID (PSID), message content, and order history when relevant to support requests. Within this platform, we may also collect contact details and inquiry content that you submit through forms.

2. How We Use Information

We use collected data to provide and improve our services, including:

• customer support
• order tracking and order updates
• appointment scheduling and follow-ups
• responding to inquiries and service requests

3. Data Sharing

We do not sell your personal data to third parties. We may share limited data only when necessary to fulfill your request, such as checking order status with a logistics provider.

4. Facebook Messenger Clause

We use Facebook Messenger to communicate with users. Your interactions are subject to Meta's Data Policy.

We use Facebook Messenger to provide customer support and order updates. When you message our page, we receive your Page-Scoped ID (PSID) and message content. We do not share this data with third parties except as necessary to fulfill your request (e.g., checking order status with our logistics provider). You may request deletion of your data at any time by contacting us at 2022backroom@gmail.com or using the deletion request form at /data-deletion.

5. Your Rights

You may request to access, correct, or delete your personal data at any time. To do this, email us at 2022backroom@gmail.com or submit a request using our deletion form.

6. How To Request Deletion

Use our deletion request page at /data-deletion or contact us at 2022backroom@gmail.com. We will process verified requests as quickly as reasonably possible.